Reviews

Bank Street Kia

See what our customers have to say about us.

Average score
4.5
1,413 reviews
Kevin Lightning
5 star for Muhammad Ali’s great effort and kindness.”-1” for loan manager.
Reviewed on April 02, 2026
Kyle Simpson
We had a great experience working with Hussein at Bank Street Kia while purchasing our new 2026 Sportage. He was extremely helpful throughout the entire process; knowledgeable, patient, professional, and easy to work with from start to finish. He took the time to answer all of our questions, walked us through the options clearly, and made what can often be a stressful process feel smooth and straightforward. We really appreciated how attentive and supportive he was in helping us find the right vehicle for our needs. We’re very happy with our new Sportage and highly recommend Hussein to anyone looking for a new vehicle at Bank Street Kia. Excellent service all around.
Reviewed on April 01, 2026
Sandra Clark
Markos is stupendous! Thank you. Sunny and Mo are also so stupendous.
Reviewed on March 31, 2026
Thank you, Sandra. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on April 01, 2026
Hua Lei
Very good experience with Mohammed . He explained well with all the car features and I chose the right car fit for me. I’m happy with his service. Way to go!
Reviewed on March 31, 2026
Hi Hua Lei, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on April 01, 2026
Josee Boudreault
Markos gave us a stupendous service from start to finish. It was a great buying experience. I recommend him wholeheartedly.
Reviewed on March 31, 2026
Hi Josee, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on March 31, 2026
Amal
Great experience at Bank Street Kia! I was looking for a new car, and visited several dealerships and sales people, but throughout my search, Hussein was the best interaction! He made it easy to come back and choose BSK. He was transparent, direct, available, answered a million questions, and just so easy to interact with - he made the whole process pleasant and seamless!
Reviewed on March 31, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on March 31, 2026
Shayan Obaidullah
Great experience at Bank Street Kia. Hussein was a pleasure to deal with and made the entire purchase process very smooth.The rest of the team including Ali and Sunny were great as well. We are very happy and looking forward to our new Kia.
Reviewed on March 31, 2026
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Kia responded on March 31, 2026
AHMED AL-SAMREI
Markos was very professional and helpful throughout the whole process. He made everything easy and clear, and I really appreciated his honesty. Highly recommend him if you’re looking for a great car buying experience! Stupendous!!
Reviewed on March 31, 2026
Thank you so much for giving us this phenomenal review. We appreciate you taking a few moments of your time to let us know how we did.
Bank Street Kia responded on March 31, 2026
Parminder Riarh
Randy was very helpful
Reviewed on March 30, 2026
Thank you, Parminder. We appreciate the 5 STAR review!
Bank Street Kia responded on March 31, 2026
Marc Norris
Markos was stupendous to deal with!!
Reviewed on March 26, 2026
Thank you, Marc. We appreciate the 5 STAR review!
Bank Street Kia responded on March 27, 2026
Donny Holden
Adam, Sunny and Moeali were awesome to deal with, would highly recommend them. Will buy from them again in the future!
Reviewed on March 26, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on March 27, 2026
Alex Innis
Adam was incredibly helpful, patient and very kind. Knowledgeable staff, and both Adam and Sunny were able to make my wife very happy with the SUV she wanted, which of course makes me happy. Very simple purchasing process, they listened well and were great to deal with. Will be back to purchase from here again!
Reviewed on March 23, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on March 24, 2026
Zach Frappier
Ali Moazin an Hussein
Reviewed on March 21, 2026
Thank you, Zach. We appreciate the 5 STAR review!
Bank Street Kia responded on March 23, 2026
Nassila Sellal
Mohammed gave us a very warm welcome and took the time to truly understand our needs and how we would use the car. Thanks to his advice, we were able to benefit from several great advantages. He then referred us to his colleagues to finalize the purchase. Professional and attentive service—thank you!
Reviewed on March 21, 2026
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Kia responded on March 23, 2026
Amine Benyaa
(Translated by Google) I just bought my vehicle from the salesman Mohamed; he's professional and helpful, I highly recommend him. This is my third Kia from this dealership and I'm always satisfied. (Original) Je viens d’acheter mon véhicule avec le vendeur Mohamed, il est professionnel et bienveillant, je le recommande vivement. C’est ma troisième Kia avec cette succursale et je suis toujours satisfait.
Reviewed on March 21, 2026
Congratulations on your new vehicle, Amine and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on March 23, 2026
John zion Pepito
Markos was stupendous. We enjoyed our experience!! Thank you :)
Reviewed on March 19, 2026
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on March 20, 2026
Bonnie Feese
Markos Habib was stupendous
Reviewed on March 19, 2026
Thank you, Bonnie. We appreciate the 5 STAR review!
Bank Street Kia responded on March 20, 2026
Clay Finch-Field
We found what we thought was a certified preowned 2021 KIA Seltos SX Turbo. The vehicle turned out to be a used "as-is" vehicle. There was damage that was immediately visible and to the dealership's credit, they pointed it out. The Hatchback had damage and the dealership repaired the damage. The problem was there was additional damage that was not brought to our attention. The front bumper the rear bumper and particularly the hood were all damaged. The hood was particularly hard to see, but once you noticed it, it was hard to ignore. Either hail damage or heat damage that warped the hood. The manager offered us a $500 cheque as compensation. Repairing and painting the hood will be quite expensive and if it was brought to our attention initially we could have made an educated decision in terms of purchasing or not. My wife and I must take some responsibility because we should have inspected more closely; but when sales immediately points out some damage, you assume that all the damage will be openly identified. We are an older senior couple (66+) and maybe we were a little too trustworthy.
Reviewed on March 18, 2026
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We apologize for the inconvenience and to rectify any problems you had, please connect with our customer service department [email protected] so that we can formally assist you.
Bank Street Kia responded on March 18, 2026
Joseph Byishimo
They take care of all customers and their car services are super beautiful
Reviewed on March 16, 2026
Thank you, Joseph. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on March 17, 2026
Rick Hellard
I worked with Mohamed on the purchase of a used Niro EV. He knew what he was talking about and was informative, helpful and patient. My car was ready when it was scheduled to be ready, and he answered all my questions as well as helped alleviate my hesitations in making the jump to all electric.
Reviewed on March 16, 2026
Thank you, Rick! We’re thrilled to hear you had such a positive experience. Our team always strives to be friendly, welcoming, and attentive. We appreciate your kind words!
Bank Street Kia responded on March 17, 2026