Reviews

Bank Street Kia

See what our customers have to say about us.

Average score
4.4
1,290 reviews
Felicity Stark
Great experience buying a car here (I'm not someone who normally enjoys this process, lol). Hussein was friendly and very knowledgeable on all car features. Big thanks for Sunny too for getting us a good deal, I did shop around and couldn't find a better offer elsewhere. First time I've bought a Kia, really happy so far. Thank you both!
Reviewed on October 02, 2025
Congratulations on your new vehicle, Felicity and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on October 03, 2025
eyad alhawaite
I had a great experience with Mohammed and Ralph. Highly recommend them
Reviewed on September 26, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on September 29, 2025
Paul Coulet
Vary kind and courteous staff.
Reviewed on September 24, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Kia responded on September 25, 2025
Diane Jackson
Great personable service from Mike and Sunny. All my texts and email questions were responded too promptly. Very pleased with financial bottom line.
Reviewed on September 24, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on September 24, 2025
Mona
Great experience, we bought a used Toyota recently and had a very great experience with Hussain. Price was competitive and lots of extras and curtesy. The open ended financing plan is always a great perk.
Reviewed on September 18, 2025
Hi Mona, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on September 20, 2025
Pat Duggan
Hussein made our new car purchase experience effortless and stress free. I would recommend him if your thinking of buying or selling.
Reviewed on September 16, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on September 17, 2025
The Divine Canadian
Great people, great smiles, and great service to be found at this location, I highly recommend. I went in to purchase a new vehicle after losing mine, they made it very effortless and were eager to get me back in a vehicle sooner than even I had anticipated. Much love for the team at my local bank street Kia 😎
Reviewed on September 16, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on September 17, 2025
Brian Bridson
Sunny and the team at Bank Street Kia were amazing to work with! It was a no pressure environment, I was treated fairly and did not leave feeling as though I'd been taken advantage of.
Reviewed on September 14, 2025
Thank you, B B. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on September 15, 2025
Asheley Jolicoeur
Got us a great deal today and great reps to deal with :) hopefully we can get our new car quick! Fingers crossed. Thanks again!
Reviewed on September 14, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on September 15, 2025
stephanie asenso
Just got my 2025 Kia Sportage PHEV. I cannot say enough how wonderful the service was. Shout-out to Mike, Ali, Mo and Sunny. They are attentive, helpful and make sure to get you what you want. Don't be shy to tell them your needs they will work with you. I've driven the same car for over 10 years and was very hesitant to buy new. They walked me through everything, no hassle or presdure to buy just helpful information to allow you to make your decision. Really happy with my purchase. Great sales team. Thank you again guys.
Reviewed on September 13, 2025
Congratulations on your new vehicle, Stephanie and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on September 15, 2025
Daniel Brunet
Purchased a used Kia Soul from this Dealership in September 2025. While we love the car and had a great experience with Hussein in sales, when we were taken to a finance office to sign our purchase agreement, we were heavily pressured by Sunny, the Finance Manager, in a condescending and passive-aggressive manner to purchase an extended warranty on our used vehicle. When we refused and asked him questions about our agreement, he was visibly annoyed and insisted repeatedly that we “should not worry about it” and to “just sign here.” This was a major turnoff to an otherwise excellent purchase experience. This would have been a five-star review had it not been for the finance experience. The car is excellent and Hussein was very knowledgeable and personable in all of our interactions.
Reviewed on September 12, 2025
Thank you for your review. We will share this with the store team to let them know how we are doing.
Bank Street Kia responded on September 15, 2025
Mya E
Hussein was fantastic and gave way better customer service than sales people at other dealerships.
Reviewed on September 12, 2025
Thank you, Mya. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on September 12, 2025
joel ekhassa
Service client excellent.
Reviewed on September 11, 2025
Thank you, Joel. We appreciate the 5 STAR review!
Bank Street Kia responded on September 12, 2025
Sheikh Rashid
Sam is a good salesman , very corporate thank you .I bought a car from you.
Reviewed on September 08, 2025
Thank you, Sheikh. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on September 09, 2025
Tonica Simms
I had an amazing experience when getting my Mazda. Visited twice and all the staff were very kind and friendly. Ali was kind and made sure we were comfortable. A special thanks to Hussein who made the process extremely simple and easy! He was very professional, patient and knowledgeable.
Reviewed on September 06, 2025
Hi Tonica, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on September 08, 2025
N/A N/A
Hussein was great. Would definitely recommend him
Reviewed on September 05, 2025
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on September 08, 2025
Brooke Ghosn
Really satisfied with my service at bank street Kia lovely staff thanks to Hussein & Ali , there customer service was fantastic! Happy customer & love my new Kia! Thank yous again for the help .
Reviewed on September 04, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on September 05, 2025
shawn chodat
Great dealer ship. Communicative and fast to respond! Mike was a great help getting me into a new car and working with my budget. Would absolutely reccomend them again!
Reviewed on September 02, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on September 03, 2025
Ken Johnson
We just bought a Kia Niro from the salesman Mohamed at Bank Street Kia. Mohamed was excellent to deal with – calm, patient, very knowledgable and respectful. We also had a very good experience with Sunny the manger who was also knowledgeable and very pleasant. Can definitely recommend those two guys at Bank Street Kia.
Reviewed on August 30, 2025
Congratulations on your new vehicle, Ken and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on September 02, 2025
Meg Logan
Had a great experience buying a used car! Mike was friendly, knowledgeable, and made the process simple. Highly recommend working with him if you’re looking for a car!
Reviewed on August 29, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on September 02, 2025