Reviews

Bank Street Kia

See what our customers have to say about us.

Average score
4.4
1,098 reviews
Fernando Mariz
Kingsley has guided me through the entire process of getting my first car here in Canada, for which I am deeply grateful. It means so much to me!
Reviewed on November 19, 2024
Maria Nathália Mendonca Silveira
M. Kingsley supportes us towards the whole buying process , always gentil and ready to answer any questions. His kindness and professionalism made our first car deal here in Canada a great experience
Reviewed on November 19, 2024
Jonathan Beaulne
Kingsley was very knowledgeable and friendly. Had a very good first experience so far. Sunny was also very helpful with the financing process. Hoping this Kia last me as long as the first one.
Reviewed on November 13, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on November 13, 2024
Glenn Coughler
Had a great experience with our salesman Connor walked us through step by step with our car purchase,I highly recommend Connor if you are thinking of purchasing a new car.
Reviewed on November 01, 2024
Thank you so much for sharing your experience with us. We hope to see you again soon.
Bank Street Kia responded on November 04, 2024
isabelle lagace
After my car died on me suddenly, the sales team at Kia helped get me into a new car that worked with my budget, Hussein, Mike & sunny were a huge help! Big shout out to Hussein for moving mountains to get me a deal that worked around my situation!! Thanks again guys!!
Reviewed on October 31, 2024
Thank you, Isabelle. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on November 01, 2024
photograph17
I leased my new Sportage through Bank St Kia and had a great experience. Hussein was very helpful and friendly throughout the process. Recommended!
Reviewed on October 24, 2024
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on October 25, 2024
JEAN CHARLES Tony
Sunny & Kingsley has excelled beyond belief. From the moment I stepped in until the last signature, those 2 have provided every bit of information and support I needed. Excellent customer service. Keep it up!!!
Reviewed on October 23, 2024
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Kia responded on October 24, 2024
Allison Prest
Michael Kingsley was amazing! The process in getting my new KIA Soul was seamless and Michael was attentive to my requests and provided me with the best possible service. A shout out to Ralph Haddad helping be get the best prices and getting me in my new 2025 Soul. Highly recommend this team at KIA Bank St!
Reviewed on October 18, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on October 21, 2024
Emma H
Michael Kingsley made it too easy to buy a new car!
Reviewed on October 07, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on October 08, 2024
Mikhaila Johnston
I just want to preface this by saying I would have easily given 5 stars if it wasn’t for the awful business manager. My salesman was Younes- he was very kind, friendly and knowledgeable. I brought my daughter and he made her feel included. He got me a great price on a 2015 Jeep compass and I’m nothing but happy with the service I had received from him. As well as all the other salesmen on the floor- they were all so friendly and kind. When it came time to pay for the vehicle I was put in the room with the financial manager (middle office)- and he was incredibly rude. He tried to push an extended warranty onto me - which I politely told him I didn’t need. He then said “you know cars have a lot of parts right?” Talking to me like I was stupid. I said I’m aware and I don’t need the warranty. He followed by saying “Have you ever owned a car before”. I know I was receiving this treatment because I was a young female shopping - and he figured he could take advantage of me and talk me into the warranty. When I again said no, he was very cold. No hand shake, no congratulations on the new car. Nothing. The situation left me very uncomfortable and ruined the new car shopping experience. I made sure to let Younes know when I picked up the car and he made me feel heard and acknowledged that it wasn’t acceptable behaviour. I was told it would be escalated as well. Looking at other reviews, this seems to be a consistent issue. May be time to look into a management change.
Reviewed on September 25, 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Bank Street Kia responded on September 26, 2024
Britney Zacharuk
Great service, punctual communication, super happy with everything. Younes was great! 😌
Reviewed on September 25, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Kia responded on September 26, 2024
Annie Realegeno
Great experience and highly recommend. Sunny and his team fully took care of my needs and got me into my Kia in record time and very little paperwork. Thank you Kia!!!
Reviewed on September 24, 2024
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on September 24, 2024
amy whyte
Thanks Kingsley for being the best salesman!
Reviewed on September 20, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on September 23, 2024
Tyler Cole
Bought a 2025 Carnival LX+ from them. Overall, I would rate them as very friendly and efficient team. Younes was a gentleman and fantastic sales rep to deal with. Delivery day was so smooth, if anything we held them up with our extra questions and tour of the car, everyone was very kind and accommodating though. Very happy with the new vehicle and end results. If you are buying a Carnival my only tip would be to check your expectations, they are going fast at every dealer and you might need to be patient to purchase one.
Reviewed on September 19, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on September 20, 2024
Boubaker Mlayah
Reviewed on September 07, 2024
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Kia responded on September 09, 2024
Jacob Wiens
My girlfriend and I had a wonderful experience buying our new car at Bank Street Kia. Connor was very straight forward and honest. He was quick and on the ball and made this process simple and easy for us. 10/10 would recommend buying a car here. In a market where it can be hard to find good service these guys excelled.
Reviewed on August 31, 2024
Congratulations on your new vehicle, Jacob! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
Bank Street Kia responded on September 03, 2024
Marita El Khazen
Thank you for this wonderful experience with Kingsley! He is the guy you can trust with the process, he is transparent and honest, he made sure to get the car ready for me and I will definitely come back to this dealership, I love my 2016 KIA SOUL!!! Woohoo!
Reviewed on August 30, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Kia responded on September 03, 2024
James Donner
I was very happy working with Hussein Daoud, as well as Sunny Chadha, to buy my new vehicle. I would definitely go back to Bank Street Kia when looking for my next one. Thanks, Hussein and Sunny!
Reviewed on August 29, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on August 30, 2024
Tom Oakes
Reviewed on August 28, 2024
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Kia responded on August 29, 2024
Alexane Lariviere
Really good dealership, Kingsley is professional and is a really good listener. I’ll recommend this dealership to anyone who’s looking to buy a new car!
Reviewed on August 27, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on August 28, 2024