Reviews

Bank Street Kia

See what our customers have to say about us.

Average score
4.4
1,115 reviews
Anthony R
Great service, honest pricing & superior Kia reliability.
Reviewed on January 17, 2025
Hi Anthony, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on January 20, 2025
Katherine D
(Translated by Google) Hussein made purchasing my used vehicle very simple and easy. THANKS! (Original) Hussein a rendu l'achat de mon véhicule usagé très simple et facile. Merci!
Reviewed on January 16, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on January 16, 2025
Jean-Luc Sauvé
Hussein was the sales representative that helped find the perfect vehicle. He was very cordial and helpful! Taking the time to answer all my questions and showed all of the safety features before my purchase. In a matter of days they helped me get my car and get on the road before the new year. Strong recommend 👍
Reviewed on January 06, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on January 07, 2025
Kristine Pronovost
We just finished our third purchase with Bank Street Kia. Hussein was incredibly polite and kind throughout the process and we didn't feel pressured at all, especially when we needed extra time to think about the purchase. Communication was prompt and everything went smoothly. The car was detailed really well when we picked it up and Hussein went above and beyond to make sure we were happy with it. Great experience overall!
Reviewed on December 30, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on December 31, 2024
Luana Porto Gusmao
My first visit to the dealership for an oil change was nothing short of outstanding. Leo’s professionalism and warm hospitality made me feel truly valued. I will definitely recommend this dealership to my friends!
Reviewed on December 28, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on December 30, 2024
Liudmyla Fedorieieva
I’m incredibly grateful for my experience at BANK STREET KIA. From the moment I walked in, I felt welcomed and supported, which made my car buying experience so much easier and more enjoyable. A big thank you to the team for their patience and professionalism. The whole buying process was smooth and stress-free. They really listened to my needs and helped me make an informed decision. I absolutely love my new Kia Seltos!!! It’s the perfect fit for me and of course I like the color! It is a turquoise one!!! I’m thrilled with my purchase!!! My new KIA is a real Christmas miracle!!! I’m so thankful to everyone at BANK STREET KIA for making my car buying experience such a positive one. I highly recommend this dealership to anyone looking for a hassle-free, professional experience.
Reviewed on December 24, 2024
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Kia responded on December 26, 2024
Dante Law
Connor was excellent to deal with made the buying process very simple and smooth.
Reviewed on December 24, 2024
Hi Dante, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on December 26, 2024
Ella Randell
Had a great experience purchasing for my first car with Hussein! He was extremely polite and helpful for what can be an intimidating experience. Got a great deal on a low km, no accident Hyundai Accent and didn’t feel pressured at all throughout the process. The other staff like Mike, Ralph, and the lovely receptionist whose name I didn’t catch (she receives for 3 dealerships) were all polite and helpful as well. Thanks again, Hussein!
Reviewed on December 20, 2024
Hi Ella, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on December 20, 2024
Noah Tremblay
Bought a new Kia carnival SX from Hussein. He was knowledgeable, polite, friendly and best of all offered amazing customer service whilst being one of the most personable people I've met. The entire buying process was quick and thorough and the price agreed on was the price paid. Would recommend dealing with Hussein any day of the week. 11/10.
Reviewed on December 04, 2024
Congratulations on your new vehicle, Noah and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on December 05, 2024
christyne feliz
Just purchased a New Sorento! Great service from Hussein, Mike and Ralph!! Love the new ride! Thanks for the amazing service, explanation and attention to details!
Reviewed on December 04, 2024
Congratulations on your new vehicle, Christyne! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
Bank Street Kia responded on December 05, 2024
Masoud Pourazar
I recently took my car to this dealership for a routine service, and I couldn’t be more pleased with the experience. The staff were incredibly professional and friendly, and they completed the service much faster than I expected. Special thanks to Farhiya, who handled everything for me. I highly recommend this place for anyone looking for excellent service and a great customer experience.
Reviewed on December 03, 2024
Hi Masoud, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on December 04, 2024
Renée Leclerc
Thanks for the great service Kingsley it was exceptional and I’ll be back for sure. Also, Sunny you were great and trust me when I say that these guys are one of the best in Canada.
Reviewed on December 02, 2024
Hi Renee, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on December 03, 2024
Marilee Larrivée
Highly recommend going to this location, service was great and I did not feel pressured at all! Hussein was our sales rep and he did absolutely amazing. I am in love with my 2025 Kia Seltos EX AWD. My car arrived within three weeks of buying it! Can’t thank Hussein and the team enough!
Reviewed on November 28, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on November 29, 2024
Rusty
I got had very good expirence with Kingsley he was very friendly and helpful with all questions.And also Mike.a was very friendly as well and helpful but Kingsley was a great person to get things done and seal the deal will recommend him to any of my friends looking for a new veicle Thanks Kingsley...
Reviewed on November 21, 2024
Hi Rusty, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on November 22, 2024
Amber Lamb
My father recently purchased a used vehicle from this location. Kingsley was a huge help with guiding him through the process and we had no issues whatsoever. Sonny was also great at guiding us through the financial part of it all. The overall customer service was fantastic!! 5 stars and I recommend this place to anyone looking for a new or used vehicle!
Reviewed on November 21, 2024
Thank you, Amber. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on November 22, 2024
Lindsay Callaway
We had a really greater experience with Connor. He was very accommodating and knowledgeable. Grateful to him for guiding us through the stressful car-buying process (with kids!)
Reviewed on November 21, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on November 22, 2024
Mahdi H
I recently bought a Kia Sportage from this dealership and had the absolute best service. Hussein and Sunny were true gentlemen and walked me through the process with ease. I’d definitely recommend this dealership for anyone looking for a Kia and great customer service in Ottawa.
Reviewed on November 21, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on November 22, 2024
Fernando Mariz
Kingsley has guided me through the entire process of getting my first car here in Canada, for which I am deeply grateful. It means so much to me!
Reviewed on November 19, 2024
Thank you, Fernando. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on November 20, 2024
Maria Nathália Mendonca Silveira
M. Kingsley supportes us towards the whole buying process , always gentil and ready to answer any questions. His kindness and professionalism made our first car deal here in Canada a great experience
Reviewed on November 19, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on November 20, 2024
Jonathan Beaulne
Kingsley was very knowledgeable and friendly. Had a very good first experience so far. Sunny was also very helpful with the financing process. Hoping this Kia last me as long as the first one.
Reviewed on November 13, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on November 13, 2024