Had a great experience purchasing for my first car with Hussein! He was extremely polite and helpful for what can be an intimidating experience. Got a great deal on a low km, no accident Hyundai Accent and didn’t feel pressured at all throughout the process. The other staff like Mike, Ralph, and the lovely receptionist whose name I didn’t catch (she receives for 3 dealerships) were all polite and helpful as well. Thanks again, Hussein!

Bought a new Kia carnival SX from Hussein. He was knowledgeable, polite, friendly and best of all offered amazing customer service whilst being one of the most personable people I've met. The entire buying process was quick and thorough and the price agreed on was the price paid. Would recommend dealing with Hussein any day of the week. 11/10.

Just purchased a New Sorento! Great service from Hussein, Mike and Ralph!! Love the new ride! Thanks for the amazing service, explanation and attention to details!

I recently took my car to this dealership for a routine service, and I couldn’t be more pleased with the experience. The staff were incredibly professional and friendly, and they completed the service much faster than I expected. Special thanks to Farhiya, who handled everything for me. I highly recommend this place for anyone looking for excellent service and a great customer experience.

Thanks for the great service Kingsley it was exceptional and I’ll be back for sure. Also, Sunny you were great and trust me when I say that these guys are one of the best in Canada.

Highly recommend going to this location, service was great and I did not feel pressured at all! Hussein was our sales rep and he did absolutely amazing. I am in love with my 2025 Kia Seltos EX AWD. My car arrived within three weeks of buying it! Can’t thank Hussein and the team enough!

I got had very good expirence with Kingsley he was very friendly and helpful with all questions.And also Mike.a was very friendly as well and helpful but Kingsley was a great person to get things done and seal the deal will recommend him to any of my friends looking for a new veicle Thanks Kingsley...

My father recently purchased a used vehicle from this location. Kingsley was a huge help with guiding him through the process and we had no issues whatsoever. Sonny was also great at guiding us through the financial part of it all. The overall customer service was fantastic!! 5 stars and I recommend this place to anyone looking for a new or used vehicle!

We had a really greater experience with Connor. He was very accommodating and knowledgeable. Grateful to him for guiding us through the stressful car-buying process (with kids!)

I recently bought a Kia Sportage from this dealership and had the absolute best service. Hussein and Sunny were true gentlemen and walked me through the process with ease. I’d definitely recommend this dealership for anyone looking for a Kia and great customer service in Ottawa.

Kingsley has guided me through the entire process of getting my first car here in Canada, for which I am deeply grateful. It means so much to me!

M. Kingsley supportes us towards the whole buying process , always gentil and ready to answer any questions. His kindness and professionalism made our first car deal here in Canada a great experience

Kingsley was very knowledgeable and friendly. Had a very good first experience so far. Sunny was also very helpful with the financing process. Hoping this Kia last me as long as the first one.

Had a great experience with our salesman Connor walked us through step by step with our car purchase,I highly recommend Connor if you are thinking of purchasing a new car.

After my car died on me suddenly, the sales team at Kia helped get me into a new car that worked with my budget, Hussein, Mike & sunny were a huge help! Big shout out to Hussein for moving mountains to get me a deal that worked around my situation!! Thanks again guys!!

I leased my new Sportage through Bank St Kia and had a great experience. Hussein was very helpful and friendly throughout the process. Recommended!

Sunny & Kingsley has excelled beyond belief. From the moment I stepped in until the last signature, those 2 have provided every bit of information and support I needed. Excellent customer service. Keep it up!!!

Michael Kingsley was amazing! The process in getting my new KIA Soul was seamless and Michael was attentive to my requests and provided me with the best possible service. A shout out to Ralph Haddad helping be get the best prices and getting me in my new 2025 Soul. Highly recommend this team at KIA Bank St!

Michael Kingsley made it too easy to buy a new car!

I just want to preface this by saying I would have easily given 5 stars if it wasn’t for the awful business manager. My salesman was Younes- he was very kind, friendly and knowledgeable. I brought my daughter and he made her feel included. He got me a great price on a 2015 Jeep compass and I’m nothing but happy with the service I had received from him. As well as all the other salesmen on the floor- they were all so friendly and kind. When it came time to pay for the vehicle I was put in the room with the financial manager (middle office)- and he was incredibly rude. He tried to push an extended warranty onto me - which I politely told him I didn’t need. He then said “you know cars have a lot of parts right?” Talking to me like I was stupid. I said I’m aware and I don’t need the warranty. He followed by saying “Have you ever owned a car before”. I know I was receiving this treatment because I was a young female shopping - and he figured he could take advantage of me and talk me into the warranty. When I again said no, he was very cold. No hand shake, no congratulations on the new car. Nothing. The situation left me very uncomfortable and ruined the new car shopping experience. I made sure to let Younes know when I picked up the car and he made me feel heard and acknowledged that it wasn’t acceptable behaviour. I was told it would be escalated as well. Looking at other reviews, this seems to be a consistent issue. May be time to look into a management change.