Reviews

Bank Street Kia

See what our customers have to say about us.

Average score
4.5
1,475 reviews
Monica Hughes-Brake
We recently purchased a Kia Sorento Hybrid from Kia on Bank Street and the experience was great! Shihab was friendly, professional, and focused on helping us find the right vehicle for us. He took the time to show us all the options for the two models we were considering. They offered us a good deal without putting too much pressure for an immediate decision. Follow-up and working with Sonny to finalize the paperwork was also great, after they found us the model we wanted, in the color we wanted, and in the time we were looking for. Overall a great experience!! We are very happy with our new Kia Sorento Hybrid and highly recommend Bank Street Kia to anyone looking for a new vehicle!
Reviewed on June 07, 2026
Abdulkarim Ali
Mr Adam's professional and good customer' service is one more reason that I purchased this vehicle.
Reviewed on June 05, 2026
Salil T
We had an excellent experience at Bank Street Kia. Adam was exceptionally helpful throughout our process.
Reviewed on June 05, 2026
Hi Salil, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on June 05, 2026
Jim Croskery
Very professional and polite. Took his time going through the car’s features. Well and would recommend to anyone.
Reviewed on June 05, 2026
Thank you, Jim. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on June 05, 2026
Alex Shwed
Adam and Ali made this experience fast and easy while maximizing value for my trade in and getting me back in the road fast.
Reviewed on June 05, 2026
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Kia responded on June 05, 2026
dev patel
I had really great experience with KIA. Specially agent Sully and Mohammed helped really well with car information. Very smooth process. Overall wonderful experience. Very Greatful.
Reviewed on June 05, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on June 05, 2026
Adedolapo Adegoroye
Randy was really helpful. He’s your guy if you want to get a car.
Reviewed on June 04, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on June 05, 2026
Patrick Dusablon
Just purchased my new car from this dealership. Staff was helpful and knowledgeable, and were extremely fast in getting me on the road.
Reviewed on June 04, 2026
Congratulations on your new vehicle Patrick and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on June 04, 2026
Hala Aldahoun
Mohammad was awesome I highly recommend him as a wonderful point of contact so helpful and a great listener answering my question and concerns in a very professional manner. Thank you so much Mohammad
Reviewed on June 04, 2026
Thank you, Hala. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on June 04, 2026
Marie-Helene Aubin
I am very satisfied with the service I received from Mohammed. Very friendly and knowledgeable. I highly recommend him for anyone who is looking at changing their vehicle.
Reviewed on June 04, 2026
Thank you so much for giving us this phenomenal review. We appreciate you taking a few moments of your time to let us know how we did.
Bank Street Kia responded on June 04, 2026
brent irwin
Great experience with Bank Street Kia. The sales team from front to back was great, they worked with me to find the right fit for a vehicle - Markos was stupendous. He took the time to help me find the right deal and made me feel like I got value for my money. If you're in the market for a Kia, go talk to Markos.
Reviewed on June 02, 2026
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Bank Street Kia. We wish you safe travels in your new vehicle and look forward to seeing you again soon!
Bank Street Kia responded on June 03, 2026
Jessica Packman
Randy is the LEAST PUSHY salesman I’ve ever come across! He’s kind, attentive and honest. Ali was awesome to deal with too. Great experience here!
Reviewed on May 30, 2026
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on June 01, 2026
Kathy Filippou
Fast and efficient service. Great price & negotiation. Sunny & Mohammed
Reviewed on May 29, 2026
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on June 01, 2026
bassel akache
Stupendous experience getting my new car! Ask for Markos and Sonny, they are super helpful and knowledgeable!
Reviewed on May 28, 2026
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on May 29, 2026
Nadine Beaudin
Thank you Mohammed for an excellent service. You answered all our questions and explained everything very well!
Reviewed on May 26, 2026
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on May 27, 2026
Denise Albert
Mohammed was wonderful!!!!! Great service! He answered all our multiple questions!!!!
Reviewed on May 26, 2026
Thank you, Denise. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on May 27, 2026
Ian Warren
Just bought a used K4 EX at Bank Street Kia and dealt with Mohammed. He was very polite and thorough in the negotiation process and was knowledgeable about the vehicle. I was pleased about the eventual outcome and look forward to enjoying the K4 for the next few years.
Reviewed on May 25, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on May 26, 2026
Fatah Quazi
I had a great experience working with Shihab Muhammad! He went over multiple vehicle options, and presented choices that fit within my budget without any pressure, took the time to go through everything carefully and made sure I understood all the options available and answered all my questions. The entire process was comfortable and stress-free. I really appreciated that there was never any pressure to make a quick decision - he genuinely wanted to make sure I chose the right vehicle at my own pace. Highly recommend if you’re looking for someone honest, patient, and helpful. In the end got me into the exact trim and color combination I wanted!
Reviewed on May 24, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on May 25, 2026
Jennifer Cahill
We recently purchased a used Kia Sportage that was in excellent condition. Hussein and the staff at Bank Street Kia made the experience very easy and pleasant for my daughter and I. Many thanks!
Reviewed on May 23, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on May 25, 2026
Dan Gravelle
Randy is truly amazing thanks Randy and also want to say thanks to Moe great client service
Reviewed on May 21, 2026
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Kia responded on May 22, 2026